Manama: As part of government efforts to enhance and re-engineer the quality of services, the Ministry of Transportation and Telecommunications has developed the airworthiness certificate issuance and renewal service as a new digital service aimed at streamlining procedures, increasing operational efficiency, and reducing time and effort for beneficiaries, in accordance with internationally recognised best practices and standards in the civil aviation sector.
According to Bahrain News Agency, under the enhanced service, the processing period has been reduced from 30 working days to 15 working days, along with a reduction in the number of procedural steps. Applications for the issuance or renewal of airworthiness certificates for all aircraft registered and active in the Kingdom’s national registry are now available through the electronic licensing system, contributing to faster processing and an improved beneficiary experience.
Hussain Ahmed Al Shuail, Undersecretary for Civil Aviation Affairs at the Ministry of Transportation and Telecommunications, stated that the development of this service reflects the Ministry’s adoption of innovative digital solutions that enhance procedural efficiency, improve service quality, and align with the requirements of the International Civil Aviation Organisation (ICAO), which supports aviation safety and strengthens the Kingdom’s competitiveness in the aviation sector.
He added that the launch of the service demonstrates the ministry’s commitment to continuously developing its services in ways that reduce time and effort, and enhance overall operational effectiveness, noting that the certificate is among the fundamental documents confirming an aircraft’s airworthiness in accordance with applicable requirements and regulations under ANTR Part V.
As part of ongoing government efforts to develop and re-engineer government services, more than 1,300 government services have been documented, translated, and published, with around 800 services undergoing development and re-engineering across different government sectors.
These efforts are based on proposals and feedback received regarding government services through the National System for Suggestions and Complaints, Tawasul, investor feedback, and secret shopper reports evaluating government services, as well as the launch of guidance manuals and service level agreements. These initiatives contribute to improving procedural efficiency, enhancing service quality, strengthening beneficiary experience, and supporting the government’s digital transformation journey.