Manama: The Telecommunications Regulatory Authority (TRA) has announced the release of its "Guidelines for Reducing Fraudulent SMS," developed in collaboration with Bahrain's mobile network operators (MNOs).
According to Bahrain News Agency, this initiative follows the establishment of a strategic working group by the TRA and the operators to tackle online safety issues affecting mobile users. The group identified fraudulent SMS scams as a major and increasing threat to users in Bahrain.
The guidelines offer operators specific measures and technical requirements to detect, block, and mitigate fraudulent SMS activities, aiming to enhance consumer protection from scams. They also include steps for user education, reporting mechanisms, and adherence to Bahrain's regulatory and data protection laws.
Shaikh Abdulla Bin Humood Al Khalifa, Director of Consumer and Communications at TRA, stated: "This collaborative effort with the mobile operators reflects our shared commitment to protecting consumers in Bahrain. By working together, we are ensuring that the public can use telecom services with greater confidence and security. These guidelines will play a vital role in safeguarding individuals from fraudulent SMS and in raising awareness about online safety."
Philip Marnick, General Director of TRA, remarked: "The publication of these guidelines demonstrates what can be achieved when regulators and industry partners work hand-in-hand. Our united effort is focused on protecting people in Bahrain from scams and ensuring that their interests are always safeguarded. This is an important step in strengthening trust in our telecom networks and in delivering on our responsibility to consumers."
The TRA stressed that this initiative is carried out for the benefit of the people of Bahrain, presenting a united front to address real issues facing mobile users and reinforcing the Kingdom's leadership in consumer protection and digital trust.