Manama: The Ministry of Justice, Islamic Affairs and Waqf has developed a new service aimed at facilitating the sale and purchase of movables for minors. This initiative allows guardians and those with equivalent legal standing to submit requests to buy or sell valuable assets, electrical appliances, and other items on behalf of minors.
According to Bahrain News Agency, the enhanced service introduces several improvements. Applications can now be tracked through the Minor Affairs and Funds Service Centre, and the service completion period has been cut from 10 working days to five. Additionally, the parties' approval form has been standardized, and required documentation has been reduced to a single document. The service level agreement has been decreased by at least 25%, with the application process now comprising a maximum of four steps. The number of necessary approvals has been reduced by 25%, and application forms have been digitized. These enhancements have unified service information across all channels, leading to quicker processing and improved procedural efficiency and quality.
Issa Sami Al Mannai, Undersecretary of the Ministry of Justice and Islamic Affairs and Waqf for Justice Affairs, emphasized that continuously enhancing services provided to minors and those with similar legal status is a central focus of the ministry's work. This focus aims to safeguard minors' rights, simplify procedures related to their affairs, and ensure their best interests within approved frameworks.
The development of this service is part of broader government efforts to improve and re-engineer over 1,300 documented government services, with approximately 800 undergoing development across various sectors. These efforts are shaped by feedback from the National System for Suggestions and Complaints, Tawasul, investor input, and secret shopper evaluations. The launch of guidance manuals and service level agreements also play a role in enhancing procedural efficiency, service quality, and the overall beneficiary experience, supporting the government's digital transformation goals.