Manama: Mohammed Ali Al Qaed, Information and eGovernment Authority (iGA) Chief Executive, announced the addition of 24 new government services to the MyGov mobile app, which is available through the eGovernment Apps Store, bahrain.bh/apps. The services cover a range of sectors, including the Interior, Civil Defense, Criminal Investigation, Traffic, Transportation and Telecommunications, and Electricity and Water.
According to Bahrain News Agency, the ID card issuance service has also been enhanced with the introduction of an organ donation icon option, as well as expanded support features such as payment notifications and emergency alerts.
In line with government directives and with the follow-up of General Shaikh Rashid bin Abdullah Al Khalifa, the Minister of Interior and Chairman of the Ministerial Committee for Information and Communication Technology (MCICT), iGA's Chief Executive said that the work is continuing to expand the digital services available on the MyGov app, aiming towards the app's strategy merger direction into three primary platforms: 'MyGov' for individuals, 'AlTajir' for businesses and investors, and 'Visit Bahrain' for visitors. The Government Directory and Bahrain post app will soon be discontinued after merging its postal services.
Al Qaed also highlighted that Electricity and Water app services are integrated with the MyGov app, while eTraffic app services are currently in progress, which will result in the discontinuation of both apps, along with the Student Exam Results app, with services offered via alternative channels.
Al Qaed said that these changes reinforce the MyGov app as the unified national platform facilitating convenient access to digital government services. Since its launch in the first quarter of 2025, MyGov has been downloaded more than 500,000 times. The secure login via eKey 2.0 has also seen over 450,000 downloads since its launch in February.
iGA organised a focus group in June 2025 to gather feedback on the MyGov app, ensuring that user suggestions and comments are considered in future updates.
MyGov is available for download through the eGovernment Apps Store at bahrain.bh/apps and on the iOS, Android, and Huawei platforms. For further information, users can call the Government Services Contact Centre at 80008001, or submit feedback via the National Suggestions and Complaints System (Tawasul) or the Tawasul app.