Manama: As part of ongoing government efforts to enhance public services, 26 services across 11 government entities were developed between January 15 and February 12.
According to Bahrain News Agency, key improvements included reducing processing times for issuing, renewing, and amending aircraft maintenance certificates by the Ministry of Transportation and Telecommunications. Additionally, the Ministry of Justice, Islamic Affairs and Endowments expedited the review of living expense disbursement requests for minors. The Survey and Land Registration Bureau enabled electronic issuance of property ownership documents and shortened issuance times. The Urban Planning and Development Authority reduced the duration of traffic impact assessments, and the National Health Regulatory Authority cut the review period for quality improvement plans of healthcare institutions to two working days.
The enhancements achieved full digital transformation of the targeted services, reduced application steps to a maximum of four, shortened service timelines by at least 25%, and reduced required documents and pages by 50%. Improvements also included unifying service information across channels, enhancing user interfaces and experience, simplifying procedures, and converting application forms into electronic formats. These steps were in line with efforts to improve efficiency and service quality for citizens and residents in the Kingdom of Bahrain.